Terms of Service
Last updated: May 31, 2025
Welcome to 1st Priority AI Systems (“1st Priority AI,” “we,” “us,” or “our”). These Terms of Service
(“Terms”) govern your access to and use of our website https://1stpriorityai.com/ (“Site”) and our
AI-powered receptionist and related services (“Services”). By accessing or using our Site or
Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do
not use our Site or Services.
1. Acceptance of Terms
By accessing or using our Site or Services, you confirm that you are at least 18 years old and
have the authority to enter into these Terms. If you are using our Services on behalf of an
organization, you agree to these Terms on behalf of that organization.
2. Description of Services
1st Priority AI provides AI-powered virtual receptionist services, including but not limited to:
answering calls, taking messages, setting appointments, call routing, call transcriptions,
automated follow-ups, and custom post-call automations. Service features may be updated or
modified at our discretion.
3. User Accounts
To use certain features, you may be required to create an account and provide accurate, current
information. You are responsible for maintaining the confidentiality of your account credentials
and all activities that occur under your account.
4. Acceptable Use
You agree to use our Site and Services only for lawful purposes and in accordance with these
Terms. You will not:
Use the Services for any fraudulent, abusive, or illegal activity.
Attempt to disrupt, damage, or interfere with the Site or Services.
Reverse-engineer, decompile, or attempt to extract the source code of our Services.
Use the Services to transmit or store any content that is unlawful, harmful, or infringes on
any third-party rights.
5. Service Availability and Modifications
We strive to provide reliable and continuous service but do not guarantee uninterrupted
availability. We reserve the right to modify, suspend, or discontinue any part of the Site or
Services at any time, with or without notice.
6. Fees and Payment
Certain features or services may require payment. By subscribing, you agree to pay all
applicable fees as described at the time of purchase. Fees are non-refundable except as
required by law or as otherwise stated in writing.
7. Intellectual Property
All content, software, and technology on the Site and in the Services are owned or licensed by
1st Priority AI Systems or Omega Marketing Services LLC and are protected by intellectual
property laws. You may not use, reproduce, or distribute any content from our Site or Services
without our express written permission.
8. Privacy
Your use of our Site and Services is also governed by our Privacy Policy. By using our Services,
you consent to our collection and use of your information as described therein.
9. Data and Call Recordings
By using our Services, you consent to the recording and storage of calls, messages, and other
communications as necessary for the provision and improvement of our Services, in accordance
with our Privacy Policy and applicable law. You are responsible for notifying your callers, as
required by law, that their calls may be recorded.
10. Third-Party Services
Our Services may integrate with third-party platforms (e.g., CRM, calendar, telephony
providers). We are not responsible for the content, policies, or practices of these third parties.
11. Disclaimer of Warranties
OUR SITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE
SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 1ST PRIORITY AI SYSTEMS AND OMEGA
MARKETING SERVICES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR
REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE,
GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR USE OR INABILITY
TO USE THE SERVICES; (B) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS
AND/OR ANY PERSONAL INFORMATION STORED THEREIN.
13. Indemnification
You agree to indemnify and hold harmless 1st Priority AI Systems, Omega Marketing Services
LLC, and their affiliates, officers, agents, and employees from any claim, demand, damages, or
losses, including reasonable attorneysʼ fees, arising from your use of the Site or Services or your
violation of these Terms.
14. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the
updated effective date. Your continued use of the Site or Services after changes constitutes
your acceptance of the new Terms.
15. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under or in connection with this Agreement shall be subject to binding arbitration in accordance with the rules of the American Arbitration Association.
16. Contact Us
If you have any questions about these Terms, please contact us:
1st Priority AI Systems
Email: [email protected]
Phone: 1-855-691-5626 ext.803
Address:
1st Priority AI Systems
Omega Marketing Services, LLC
123 South Broad Street
Suite 1500
Philadelphia, PA 19109
By using our Site or Services, you acknowledge that you have read, understood, and agree to
be bound by these Terms of Service